Support

Answered by someone
with root access.

No chatbots pretending to be Kevin. Tickets go to engineers who run the platform — 24/7, targeting first response in under 30 minutes.

01 / Get help

Email support

The fastest route for anything account or server related. Include your server name and we'll be in it before you've made tea.

support@…

Sales & quotes

Pre-sales questions, custom specs, migrations from another host, reseller enquiries — talk to us before you commit.

sales@…

Request a quote

Structured form for custom builds and bigger projects. Tell us the workload; we come back with hardware and a firm price.

Open the form

02 / All FAQs

Everything people ask us

Didn't find it?

Ask directly — unanswered questions become FAQ entries, so you're helping the next person too.