Email support
The fastest route for anything account or server related. Include your server name and we'll be in it before you've made tea.
No chatbots pretending to be Kevin. Tickets go to engineers who run the platform — 24/7, targeting first response in under 30 minutes.
The fastest route for anything account or server related. Include your server name and we'll be in it before you've made tea.
Pre-sales questions, custom specs, migrations from another host, reseller enquiries — talk to us before you commit.
Structured form for custom builds and bigger projects. Tell us the workload; we come back with hardware and a firm price.
Ask directly — unanswered questions become FAQ entries, so you're helping the next person too.